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BePlace
Refund and Return
DAMAGED PRODUCTS, WHAT CAN I DO?
If the products you receive are significantly damaged, take a photo and let us know within 7 days from the date of receiving the order. You can send us an email at info@be-place.it or message us on WhatsApp. We will find the optimal solution together.
If no notification is provided, claims will not be accepted after the specified period.
I OPENED THE PACKAGE AND A PRODUCT IS MISSING, WHAT CAN I DO?
In the case of a missing product in the shipment, please inform us within 7 days from the date of receiving the order. You can send us an email at info@be-place.it or message us on WhatsApp. We will find the optimal solution together.
If no notification is provided, claims will not be accepted after the specified period.
WHAT HAPPENS IF MY WINE SMELLS LIKE CORK?
Although it happens very rarely (about 0.5% of bottles), your wine may taste corked. In this case, keep the defective bottle and contact us at info@be-place.it or on WhatsApp.
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